Company name: .
Industry : IT-Software/ Software Services
Job Description :The responsibilities of the position are:
– Monitor R2K customer’s problem tracking system for new service requests and provide second level troubleshooting support and problem resolution.
- Support the Development Team in migration and deployment
- Manage escalation of issues to R2K engineering staff or 3rd party product vendors as required
- Deploy change requests/vendor product upgrades to customer’s test and production environments
- Perform general maintenance of customer’s test and production environments
- Perform proactive applications monitoring and investigate automated problem alert notifications.
- Candidates should be willing to work in flexible shift timings.
Experience :0 – 1 Years
Qualification : UG – B.Tech/B.E. – Any Specialization,Diploma – Any Specialization PG – Post Graduation Not Required
Location:Bengaluru/Bangalore
Company Profile : Headquartered in the heart of New York City’s financial district, R2K is a top-tier IT consulting services firm serving Fortune 1000 companies in a wide range of industries, including finance, banking, insurance, healthcare, manufacturing, and sports & entertainment. Focused on Enterprise Content Management and Business Process Management solutions, R2K offers its customers a full range of services including new enterprise implementations, application support, and system integration. As a premier partner of the leading ECM product companies IBM FileNet, EMC Documentum, and Microsoft (Sharepoint) and data capture products Kofax, Captiva, and Captaris Rightfax, R2K provides enterprise content management solutions end to end.
R2K’s India development center is based in Bangalore. R2K India is a key component of R2K’s global strategy, with responsibilities for delivering solutions to the North American, European, and Asia Pacific customers.
Contact Details :
Company Name: R2K Software India Pvt Ltd.
Website:http://www.r2k.co.in
Executive Name:Shubhangi
Address:Not Mentioned
Email Address:careers@r2k.co.in
Telephone:Not Mentioned
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