Wednesday, December 22, 2010

Operations Manager - Accounts, 8-13 years exp, Indore, Mumbai, Mumbai Suburbs


Location: Indore, Mumbai, Mumbai Suburbs

Education:

UG - B.Com - Commerce PG - CA

Industry Type:

Accounting/Finance

Functional Area:

Accounts, Finance, Tax, CS, Audit

• Knowledge Skills and Experience

1. Specialist knowledge

Standard

Ideally qualified in CA or similar qualifications with comprehensive specialist knowledge of relevant practices, industry trends and issues in Management Accounting.

2. Oral & Written Communication

Standard

Able to communicate with senior client employees with the appropriate credibility and gravitas.

Able to develop a conversation to ensure sales opportunities are closed.

Able to facilitate meetings (including teleconferences) dealing with demanding or technical issues.

Able to think on ones feet and produce a confident response despite pressure. Has a high standard of written English and can display information in a format to assist understanding, impact and professionalism

3. IT Skills

Standard

Proficient use of Word and Excel and office systems – can extract and manage data efficiently

4. Numerical Skills

Standard

Uses figures, tables and other numerical data to carry out a full range of calculations efficiently and accurately.

5. Organisational Awareness

Standard

Understands the organisational strategic aims and actively extends their influence throughout the organisation.

• Experience

1. Experience in and/or with an International Operation, preferably a USA technology Company, operating as a CFO or CM.

2. Familiar with start up situations across either/both EMEA or APAC and had practical experience of Management Accounts.

3. Managing the operations of multi discipline teams. 100 people +

To manage operational services for the business in Mumbai. Deliver, through a team of professionals, the Management Accounts and Compliance services provided to clients, ensuring client needs are clearly identified and understood and that services are efficient and within agreed parameters. Manage corporate services (HR, IT, Governance, Facilities etc) ensuring they understand and are focussed on the issues impacting the Mumbai office.

• Key responsibilities and accountabilities:

1. Manage the Management Accounts (MA) and Compliance Teams ensuring Client services are provided within agreed terms and to Nair & Co processes

2. Liaise with the Client/Client Service Director(CSD)/Business Development to gain a clear understanding of Client requirements and the terms for services to be provided.

3. Provide leadership and direction to the corporate services managers supporting the Mumbai offices, agreeing targets that meet the specific needs of the business in India and also in line with the strategic aims of the overall business. Ensure the India business is compliant with local regulations and legislation.

4. Ensure the work for each Client is progressed as agreed and that problems/issues are highlighted as early as possible in the process and managed to a positive outcome.

5. Liaise with the relevant parties (i.e. CSD, Clients, Affiliates, internal departments) at regular intervals, as dictated by the needs of the services being delivered.

6. Ensure appropriate advice and assistance is sought by relevant Affiliates in relevant countries and that those services are managed to maximum effect.

7. Review the circumstances of each Client to identify potential business development opportunities for other services offered by Nair & Co.

8. Ensure the MA/Compliance Team are committed and motivated to servicing client needs and that workload is effectively distributed throughout the team.

9. Establish key performance criteria for the MA/Compliance team and ensure standards are met, managing any performance issues as appropriate.

10. In conjunction with the Finance department, prepare and agree budgets and forecasts for services. Establish systems to review and control finances preparing contingencies as necessary.

11. Assess and manage business risk for the Mumbai offices and contribute to the Annual Risk Review.

12. Work with the VP India Operations to develop services and processes such that Nair & Co provide the most competitive and cost effective product.

13. Keep abreast of developments in Management Accounts/Compliance issues that will impact the Client base.

14. Ensure the prescribed processes for the documentation of Clients Management and Statutory Accounts are fully adhered to in line with SAS70, money laundering and internal procedures.

• Key Competencies

1. Developing the Customer Relationship: Manages the customer relationship in a way which enables the business to gain maximum value from that relationship. Creates and sustains mutually beneficial relationships.

Standard

Can nurture productive long term relationships with clients through the application of personal style and techniques which can be shared as best practice. Presents a good image of the company to customers. Differentiates the services and products offered by the business from those of competitors. Influences the external perception of the organisation and brand by raising the profile of the business.

2. Leading Others: Builds highly successful and motivated team which consistently excels in the achievement of business goals

Standard

Acts as a role model to others. Regularly measures and responds promptly to changes in the mood and morale of staff. Creates a supportive and positive climate within the organisation and gains commitment to shared ways of doing things. Can encourage individuals to take appropriate levels of responsibility

3. Motivation: Controls personal reactions to produce behaviour appropriate to the circumstances. Resilient and able to maintain energy and objectivity. Perseveres through set- backs

Standard

Reacts positively when under pressure or to negative feedback remaining objective and constructive. Knows how to manage personal stress’s and can bounce back after set backs and is constantly setting oneself new challenges. Can effectively motivate those around them

4. Planning & Control: Responds and adapts to a variety of situations, individuals or groups, whilst maintaining effectiveness.

Standard

Establishes and controls plans effectively, considering all dependencies and allowing suitable contingency. Anticipates and promptly raises operational and resource issues. Establishes realistic timescales with adequate contingency plans to ensure objectives are met. Reallocates resources in response to changing business requirements. Identifies risks to plans

5. Managing Change: Copes with change by being personally adaptive through new learning and development and anticipating likely fall out.

Standard

Maintains personal effectiveness and energy levels in the face of ambiguity and uncertainty. Maintains an up to date learning plan. Remains open to new ideas, processes and technologies. Sees change from the perspective of the customer

Learns new skills to maintain the overall efficiency of operations. Constantly seeks out new ways to achieve targets and goals

6. Influencing: Builds commitment to a recommendation or course of action by understanding the position of others and presenting arguments, facts and figures in a way they will find most persuasive

Standard

Maintains focus on meeting his/her objectives, influencing the content and direction of discussions as appropriate. Makes clear recommendations for action rather than presenting options. Plans approach in advance, ensuring that proposals are timed to create greatest interest. Reinforces the benefits of proposals and recommendations by using relevant facts figures and other data

Avoids assumptions about others’ levels of understanding. Ensures that customers perceive the advice is objective.

7. Decision Making: Confident to select the best and most timely course of action based on all available data.

Standard

Makes responsible decisions, taking into account all facts. Balances theory with business pragmatism when making decisions. Refers decisions beyond personal authority levels, seeking out second opinions where necessary. Thinks laterally in order to identify solutions to problems. Identifies risks of recommended solutions and proposes ways to manage those risks.

8. Strategy Management: Offer strategic thinking, promote and implement business change

Standard

Maintaining an up to date awareness of market, political, economic and social trends and competitor activities identifies strengths and weaknesses of products and services whilst making suggestions to increase competitive advantage.

Contributes to the development of strategy by adding new perspectives and data into the strategy process

9. Delivering Results: Driven by success and focussed on meeting / surpassing business targets.

Standard

Identifies key profit drivers and prioritises time and attention on high value activities. Identifies possible threats to business. Implements projects on time, to budget and to agreed requirements

Overall always applies skill, effort and judgement to get the job done

10. Training & Development: Commitment of time and effort to develop staff and create learning opportunities.

Standard

Makes ongoing constructive suggestions for improvement to team members in order to help their development.

Keywords: Accounting Head, Operation Manager- Accounts Nair & Co is a UK founded, 14 year old dynamic, rapidly expanding international niche consulting and outsourcing group with offices in the UK, US, China and India. We provide leading US High Tech companies with the strategic business led support worldwide. We require the following quality personnel to participate at a senior level in the operations of our Indian entity located in Mumbai to support our continued expansion plans. Company Name:

Nair & Co. Outsourcing Pvt Ltd

Executive Name:

Ms. Mahalaxmi Raghavan

Address:

Nair & Co Outsourcing Pvt Ltd
A 101 Floral Deck Plaza Central MIDC Road Andheri
(E)
MUMBAI,Maharashtra,India 400093


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